CRM

CRM extends your reach by organizing ,automating and synchronizing sales and customer service activities.

Customer Relationship Management [ CRM ]

Our CRM solution helps you to connect to your customer from all aspects of your Business such as Sales, Support, Offers and overall Customer interaction management.

Track sales performance in real-time, create customization, actionable reports & dashboards, and plan with integrated calendars & schedules, so you’re on the ball with key metrics.

KEY  FEATURES 

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CRM Core Modules 

Support

Leads

Utilities

Dashboard

Suppliers

Sales

Projects

Tasks

Why  Zenith CRM ? 

BETTER CLIENT RELATIONSHIPS

The more you know, and remember, about clients (or customers) the more your clients know you care about them. This enables you to forge a much stronger connection and a deeper relationship with your clients.

IMPROVED ABILITY TO CROSS-SELL

The more you know about your clients' needs and wants the better able you are to provide the solution to their next problem.

INCREASED TEAM COLLABORATION

With cloud access taking a forefront in technology, what better platform than mobile access on the move. The entire team can have access to the CRM to update the respective records and keep it up to date.

IMPROVED EFFICIENCY IN SERVING CLIENTS

The ability to serve the client and update their customer interactions to follow-up, what has been previously discussed with the client.

GREATER STAFF SATISFACTION

The more knowledge your employees have the more empowered and engaged they are. Having an accurate and up-to-date CRM that everyone uses and has access to helps employees solve client problems. Doing so makes employees and clients happy.

INCREASED REVENUE AND PROFITABILITY

Once everyone learns, and uses, the CRM productivity increases, sales cycles decrease, you have the ability to provide additional products and services to clients and client satisfaction increases.

ADVANTAGES OF

CUSTOMER RELATIONSHIP MANAGEMENT

  • CRM helps to figure out if a lead is hot/warm/cold, reviewing previous conversations with a customer, assessing the month’s sales pipeline, sending emails, tracking them.
  • It helps to manage your growing database and speeds up the growth process.
  • It helps centralize data. The process becomes automated such as sending auto emails and SMS to customers.
  • It builds long-lasting relationships with customers.
  • A complete CRM for enhancing your customer relations: Experience the features customized to meet your every day need. The product is built to manage and increase your sales.
  • Complete control and visibility on your sale efforts, flexibility of cloud enabled access anywhere anytime.
  • CRM Solution provides excellent functionalities for supporting specific utilities sector operations. Our CRM can be BESPOKE Customized as per clients requirement on a case to case basis.

SCREENSHOTS OF

CUSTOMER RELATIONSHIP MANAGEMENT

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